Cancel or withdraw
Withdraw from a contract here
Use this form to withdraw from a purchase or a membership. You don't need to sign in or give a reason. We'll email you a confirmation right away.
Just want to stop your Frank on Call membership?
The quickest way is the members page: sign in, choose "Manage billing or cancel", and cancel. You keep access until the end of the period you paid for. Go to the members page
About the 14-day right of withdrawal: for digital content you asked to access immediately, the right ends once access starts (you confirmed this at checkout). You can still use this form; we'll look at every request fairly. Full rules: Withdrawal & refunds.